Shop Policies & Terms

Please review the following Terms and Policies (hereinafter referred to as the “Terms”). Your use of, and purchase from, themainsooz.com and The Main Sooz LLC (hereinafter referred to as the “Site” and the “Seller,” respectively) are subject to these Terms. By purchasing a product from the Seller, you are subject to the Terms. 

THESE TERMS INCLUDE A DISPUTE RESOLUTION CLAUSE FOR ARBITRATION. ARBITRATION PROVIDES YOU WITH LESS DISCOVERY AND APPELLATE REVIEW OPTIONS THAN YOU WOULD BE ENTITLED TO IN COURT. YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL. YOU CAN LEARN MORE IN SECTION 12. PLEASE REVIEW IT CAREFULLY AND IN ITS ENTIRETY. 

 

  1. YOUR CONSENT
    a. When you purchase from the Seller, you agree that you have read, understood, and consented to the Terms. If you have any questions, please contact us at sooz@themainsooz.com.

    b. You must be at least 18 years old and be able to consent to the Terms. If you are under the age of 18, or you do not agree with the Terms as stated herein, please STOP now and do not purchase from the Seller. By purchasing, you agree to the Terms as stated herein, regardless of whether or not you have read the Terms.

  2. DISCLAIMER
    a. This Site and anything purchased from the Site and/or the Seller are provided on an “as is” basis and without warranties of any kind, neither express or implied, to the extent permitted by law.

    b. The Site and the Seller disclaims implied warranties of merchantability and fitness for a particular purpose.

    c. The Site and the Seller disclaims that your use of the Site will be error-free.

    d. Although the Seller does their best to provide helpful, accurate, and complete information, it does not warrant or guarantee, or make a representation of any kind, regarding the accuracy or reliability of information available on the Site.

    e. Your use and/or purchase of products from the Site and/or Seller are at your own risk. The Site and the Seller are not liable to you or any other person or entity for any loss (direct or indirect), damages of any kind (i.e., direct, consequential, punitive, special, etc.), injuries, lawsuits, or harm experienced as a result of any products purchased from the Site and/or Seller. 

  3. DIGITAL PRODUCT DISCLAIMER
    a. By purchasing a digital product from the Site and/or Seller, you understand that Sooz Main is a Holistic Wellness Mentor, a Nanny, a Household Manager, a Private Chef, and an Educator. We are not medical doctors, psychologists/psychiatrists, or other licensed medical professionals. You are expected to discuss and clear any and all changes to your and/or your child(ren)’s health, diet, or exercise regimen with your physician, pediatrician, or another medical professional first before trying them.

    b. Real-Life Magic Workshops, and any other digital products, are for informational and educational purposes only. The information and education provided is not intended or implied to supplement or replace professional medical treatment, advice, and/or diagnosis. 

    c. Although we do our best to make sure all of our content is up to date and/or accurate, we do not make any representation that all the information is accurate or free of errors at all times. We do not assume any responsibility for accuracy of the information provided, or its safety or efficacy as it applies to you. You should review any and all changes to your and/or your child(ren)’s diet, lifestyle, exercise regimen, or supplement routine with your medical professional.

  4. PRICES
    a. Prices are subject to change without notice. We reserve the right to modify, change, or alter our prices at any time. We are not liable to you for any price change.

  5. TRANSACTIONS
    a. The Site and Seller reserve the right to refuse or cancel any order, including for pricing errors, at any time.

    b. We reserve the right to limit the number of items you can purchase.

    c. We prohibit the purchase of items for resale or distribution.

    d. By purchasing from the Site and/or Seller, you warrant and represent you have the right to use the payment method, account, and/or credit card(s) being used to purchase the items. 

  6. NO SHARING
    a. You cannot distribute, copy, forward, and/or share the product(s) or their content, including, but not limited to, Real-Life Magic Workshops, with anyone else. Any violations of these Terms will be legally pursued to the fullest extent permitted by law.

  7. REFUND & RETURN POLICY
    a. We do not accept refunds or returns of any kind. All purchases are final.

  8. CANCELLATION POLICY
    a. Cancellations are not accepted at any time.

  9. SHIPPING POLICY
    a. We aim to deliver your digital product(s) electronically immediately (within minutes, typically under 60 seconds) upon purchase.

  10. NO CLAIMS MADE REGARDING RESULTS:
    a. The Site and the Seller do not guarantee, warranty or mean to imply in any way that you will achieve a certain result, cure, positive outcome, or experience as a result of use or purchase of our products.

  11. INTELLECTUAL PROPERTY
    a. The Site and/or the Seller own the intellectual property rights to the design, name(s), and creation of the products purchased on the Site and from the Seller. You are not authorized to resell or distribute the Seller’s products in any way. Digital products and their content, including, but not limited to, Real-Life Magic Workshops, are intellectual property owned by The Main Sooz LLC. Any violations of this term, and all terms contained herein, will be legally pursued to the fullest extent permitted by law.

  12. ARBITRATION CLAUSE:
    a. If you have any complaint or should any issue arise in the use of the Site or the Seller’s products, please contact us directly first by emailing us at sooz@themainsooz.com

    b. If we are unable to amicably resolve your dispute in that manner, you agree that you and the Seller shall submit your dispute to binding arbitration with the American Arbitration Association, before an arbitrator that is mutually agreed upon, in accordance with the American Arbitration Association’s (“AAA”) rules.

    c. By agreeing to this clause, you hereby agree and understand that you’re waiving your right to a jury trial in court, which would otherwise be available to you if not for this Arbitration Clause. Should any arbitration hearing need to be held, it shall be held within 20 miles of Saint Augustine, Florida.

    d. If the arbitrator issues an award and a judgment is made, the judgment will be binding and will be entered in court in the State of Florida. The only award that can be issued to you is a refund of any payment made to The Main Sooz LLC for the applicable product. You are not permitted to seek additional damages, including consequential, special, or punitive damages.

  13. Consent to Governing Law:
    a. The Terms, and any dispute arising out of it, shall be governed by the laws of the State of Florida.

  14. Consent to Jurisdiction:
    a. You hereby irrevocably consent to the exclusive jurisdiction and venue of any Federal Court in the United States District Court for the Middle District of Florida or a state court located within the State of Florida in connection with any matter arising out of the Terms and/or your purchase from the Site and/or the Seller. 

  15. Consent to Service:
    a. You hereby irrevocably agree that process may be served on you in any manner authorized by the Laws of the State of Florida for such persons, and you waive any objection which you might otherwise have to service of process under the laws of the State of Florida.

  16. Defense & Indemnification
    a. You shall, at all times, indemnify, defend, and hold harmless the Site, the Seller, and all of our shareholders, officers, members, affiliates, contractors, subcontractors, directors, assignees, employees, and licensees from and against all losses, damages, injuries, delays, deaths, lost profits, and expenses arising out of any proceeding (a) brought by either a third-party or by the Site and/or the Seller; (b) arising out of your breach of your obligations, representations, warranties, or covenants under the Terms; and (c) arising out of any alleged breach or negligence said to have been committed by you.

    b. To the fullest extent permitted by law, the Site and/or Seller expressly disclaims liability for any direct, indirect, and/or consequential damages suffered by you related to your purchase of or use of the product(s), its materials or content, our website, or any other information obtained by you from us. By purchasing from the Site and/or Seller, you hereby agree to this limitation of liability and release The Main Sooz LLC from any and all claims.

    c. By purchasing from the Site and/or Seller, you agree to release, forgive, forever discharge, defend, indemnify, and hold harmless the Site and/or Seller, our subsidiaries, employees, agents, contractors, subcontractors, shareholders, directors, officers, mentors, assignees, licensees, and affiliates from any and all claims, suits, actions, charges, demands, liabilities, damages, judgments, and/or costs, related to, or arising out of, your purchase of or use of the product(s) and/or your breach of any obligation, warranty, covenant, or representation set forth in these Terms. 

    d. By purchasing from the Site and/or Seller, you agree to release us from any and all claims, and further agree to at all times defend, indemnify, and hold harmless The Main Sooz LLC as stated in this section herein. 

  17. Termination of Your Use
    a. At our sole discretion, we are permitted to terminate your use or access to the Site and/or the products if you abuse, violate, or breach any of the Terms.

  18. Entire Agreement
    a. The Terms constitute the entire agreement between you, the Site, and/or the Seller with respect to the Site and/or the products, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us with respect to the Site and the products.

  19. Severability
    a. The provisions of the Terms are severable, and the invalidity or unenforceability of any provision shall not affect the validity and enforceability of any other provision herein. If any paragraph, section, subsection, sentence, or clause of the Terms are rendered illegal, invalid, or unenforceable, such illegality, invalidity, or unenforceability shall have no effect on the Terms as a whole or on any other paragraph, section, subsection, sentence, or clause herein.

  20. Contact
    a. Should you have any questions about the Site or the products, please contact us at sooz@themainsooz.com 

Updated on: 11/20/25